I gladly accept returns, exchanges, and cancellations-

To cancel an order, please email BayBlownGlass@gmail.com within 24 hours of purchase.

For returns and exchanges, please email BayBlownGlass@gmail.com within 14 days of delivery and carefully ship items back within 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Custom or personalized orders can’t be returned or exchanged, unless they arrive damaged or defective.

Questions about your order? Please email BayBlownGlass@gmail.com if you have any problems with your order.

Orders are processed within 2-3 business days and shipping time varies:

Estimated shipping times

United States: 1-3 business days

North America: 6-10 business days

Europe: 6-10 business days

Australia, New Zealand and Oceania: 6-10 business days

Asia Pacific: 6-10 business days

Latin America and the Caribbean: 6-10 business days

North Africa and the Middle East: 6-10 business days

Sub-Saharan Africa: 6-10 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.